CleanoSphere

Protection Policy At CleanoSphere, your peace of mind is as important to us as the cleanliness of your space. Whether you’re scheduling a one-time deep clean or ongoing services, we are committed to protecting your personal information and providing a secure, respectful experience every step of the way. This Protection Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or support. 1. Information We Collect To provide personalized and efficient cleaning services, we may collect: Your name, contact information (such as phone number or email), and service address. Details related to your cleaning needs or preferences (e.g., service frequency, areas of focus). Payment details, appointment history, and any additional notes or instructions you provide. We collect only what is necessary to deliver and improve your experience. 2. How We Use Your Information Your information is used strictly for operational and service-related purposes, including: Scheduling and confirming appointments. Processing payments securely through trusted third-party providers. Providing customer support and responding to inquiries or service feedback. Improving the quality and personalization of our services. We do not sell or share your data with external marketers or unrelated third parties. 3. Data Security and Protection We take the protection of your data seriously: All submitted data is encrypted during transmission using secure protocols. Information is stored on secure servers with access restricted to authorized personnel. We routinely update our systems and apply best practices to protect against breaches, unauthorized access, or misuse. 4. Payment Security When you make payments through our platform: Transactions are processed using industry-standard encryption and verified payment gateways. CleanoSphere does not store your credit card or banking details. Any suspicious payment activity is reviewed and addressed immediately. 5. Customer Account Access If you create an account with us: Login credentials are stored securely using encryption and cannot be accessed by staff. You are responsible for maintaining the confidentiality of your login information. Account activity is monitored for unauthorized access or misuse. 6. Use of Cookies and Site Analytics To improve your browsing experience: We use cookies to store basic preferences, manage sessions, and track service-related activity. Cookies do not collect sensitive personal data and can be managed or disabled through your browser settings. Analytics tools may be used to understand user behavior and optimize our website performance. 7. Responsible Use We expect all visitors to use our website and services in good faith: Misuse of booking forms, submission of false information, or disruptive communication may result in restricted access. Attempts to compromise our platform’s integrity may be investigated and reported. 8. Staff Access and Confidentiality Your information is handled by trained professionals: Only authorized team members with a legitimate business need can access your data. Our staff are required to adhere to strict confidentiality guidelines and are trained in data handling best practices. 9. Policy Updates CleanoSphere may update this Protection Policy from time to time to reflect changes in our services, legal requirements, or technology. We encourage you to review this policy periodically. Continued use of our website or services constitutes agreement with the current version.