CleanoSphere

Terms and Conditions – CleanoSphere Cleaning Services 1. Introduction Welcome to CleanoSphere. By using our website or engaging our cleaning services, you agree to these Terms and Conditions (“Terms”). Please read them carefully to understand your rights and responsibilities when using our services. If you do not agree with these Terms, please do not use our services. 2. Services Offered CleanoSphere provides residential and commercial cleaning solutions including routine housekeeping, deep cleaning, move-in/move-out services, and specialized cleaning. Availability of services may vary by location. All services are subject to scheduling and availability. 3. Booking and Appointments Bookings can be made online or via phone. You agree to provide accurate details about your property and cleaning needs. Appointment confirmations will be sent via email or phone. Please ensure access to the premises at the scheduled time. Late arrivals or cancellations may affect service quality. 4. Pricing and Payment Prices are provided upfront during booking and may vary based on property size, service type, and additional requests. Payment is due upon completion unless prepayment is arranged. We accept multiple payment methods as listed on our website. 5. Cancellation and Rescheduling Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment to avoid cancellation fees. Late cancellations or no-shows may incur charges up to 50% of the service cost. 6. Satisfaction Guarantee CleanoSphere aims for complete customer satisfaction. If you are not satisfied, please contact us within 24 hours so we can address your concerns. Requests beyond this timeframe may not be eligible for re-cleaning. 7. Liability and Safety Our staff exercises care to prevent damage, but CleanoSphere is not responsible for pre-existing damage or unsecured items. We recommend securing valuables and informing us of any fragile items. We comply with health and safety standards and request customers notify us of any hazards or pets. 8. Customer Conduct We expect courteous and respectful treatment of our staff. CleanoSphere reserves the right to refuse or terminate service in cases of abusive or unsafe behavior. 9. Privacy and Data Protection Personal data collected for service delivery is stored securely and used solely for communication and fulfillment. We do not share your information with third parties except as legally required. 10. Changes to Terms These Terms may be updated periodically. Continued use of our services indicates acceptance of the latest Terms.